Refund & Return Policy
Returns
We want you to love what you ordered. If you are not fully satisfied, you may return most items within 14 days of delivery for a refund or exchange, provided the item is unused, unwashed, and in its original packaging with tags attached.
How to Start a Return
- Contact our support team with your order number and the item(s) you wish to return.
- We will send you return instructions and, where applicable, a return shipping label.
- Once we receive and inspect your return, we will notify you of the approval status of your refund.
Refunds
Approved refunds are credited to your original payment method within 5–10 business days. Original shipping charges are non-refundable unless the return is due to our error.
Exchanges
Need a different size or color? Let us know when you start your return and we will arrange an exchange, subject to availability.
Non-Returnable Items
Final sale items, gift cards, and intimate apparel (for hygiene reasons) cannot be returned unless defective.
Damaged or Incorrect Items
If your order arrived damaged or incorrect, contact us within 48 hours of delivery with photos so we can resolve it quickly at no cost to you.
Contact Us
For any questions about returns or refunds, reach out at [your-email@example.com].